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Contact Information

Email

team@gementar.com

Response within 24 hours
Phone

+60 16455 3677

Mon-Fri 9AM-6PM (GMT+8)
Business Registration

GEMENTAR TEAM
003547603-A/202303286159

Registered in Malaysia
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FAQ

Frequently Asked Questions

Common questions about our services and processes

Project timelines vary based on complexity and requirements. Simple websites typically take 4-6 weeks, while complex applications can take 3-12 months. We provide detailed timelines during the initial consultation.

We work with modern technologies including React, Vue.js, Angular, Node.js, Laravel, Python, and mobile frameworks like React Native and Flutter. Our team stays current with the latest tech trends.

Yes, we offer comprehensive support and maintenance packages. This includes regular updates, security patches, performance optimization, and technical support to ensure your application runs smoothly.

Our process includes: 1) Discovery and planning, 2) Design and prototyping, 3) Development with regular updates, 4) Testing and quality assurance, 5) Deployment and launch, 6) Ongoing support and maintenance.

We implement robust security measures including secure coding practices, regular security audits, encrypted data transmission, secure hosting environments, and compliance with standards like GDPR.
Support Hours

Office Hours & Response Times

When you can expect to hear from us

Business Hours

Monday - Friday
9:00 AM - 6:00 PM (GMT+8)

Regular Support

Email Response

Guaranteed response within
24 hours

Fast Response

Emergency Support

For existing clients
24/7 Available

Premium Support

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